# Troubleshooting (/docs/troubleshooting)



## `ccsync init` Cannot Reach the Backend [#ccsync-init-cannot-reach-the-backend]

Check the hosted Convex URL:

```bash
ccsync status
```

If you overrode config during setup, remove `~/.config/ccsync/config.json` and rerun:

```bash
ccsync init
```

## Token Rejected [#token-rejected]

Create a new token from the account page:

```txt
https://cc-sync.dev
```

Then rerun `ccsync init` and paste the new token.

## No Agents Detected [#no-agents-detected]

Run:

```bash
ccsync scan
```

ccsync only scans known global/user-level paths for supported agents. Project-local config is ignored.

## Changes Do Not Appear on Another Machine [#changes-do-not-appear-on-another-machine]

On the source machine:

```bash
ccsync push
```

On the target machine:

```bash
ccsync pull
```

If both work, restart the daemon on each machine:

```bash
ccsync daemon start
```